a link list ↦ shared knowledge

From marketing to communication for social change.

Communication for social change isn't invented anew each day. It has history, judgment and memory. It's learned, practised and shared.

Here I gather part of what has guided me over nearly twenty years of practice: readings, guides, cases, tools and organisations that help you communicate from rights, with the cause at the centre.

It doesn't say everything; it helps you look better. Six shifts in perspective for rethinking what we communicate, where we do it from, with whom and what for.

Six shifts in perspective

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Links go straight to the resource (guide, report, case). They open in a new tab. CA and ES flag resources in Catalan or Spanish; PDF, a downloadable document. Links checked in July 2026.

01 · shift in perspective

From brand to cause.

Branding sets you apart. Identity says who you are and why.

How do you explain who you are without putting the brand ahead of what you want to change?

A brand is a tool, not the centre. When it serves the mission, it helps bring coherence to what an organisation says, does and decides. That coherence is built outwards and inwards alike: no story can stand in for practices that contradict it.

reading

Recuperando la esencia

by Montse Santolino

A still-relevant critique of the model that reduces NGO communication to visibility and fundraising. Santolino argues for reclaiming it as a space of power: to contest imaginaries, politicise causes and act as agents of social change.

ReadPDFES
framework

The Role of Brand in the Nonprofit Sector

by Kylander & Stone · SSIR

The Brand IDEA model: a brand aligned with the mission, built with integrity and shared across the whole team, not an image exercise.

Read
case

Arrels Fundació

by Marta Pulgar · L'Apòstrof

What does it mean to communicate from inside a rights organisation? Lessons from nine years at Arrels: the count of people sleeping rough, the Localitzador, and the X account @Placido_Mo. Three practices for listening, making visible, and opening space for people to tell their own reality in the first person.

Read the articleCA
case

Top Manta

driven by the Sindicat Popular de Venedors Ambulants de Barcelona

Here the brand doesn't cover up the conflict: it tells it. Top Manta creates dignified work, sustains the anti-racist struggle and builds its own narrative against criminalisation. Identity, economy and advocacy in a single piece.

Find out
02 · shift in perspective

From target audience to community.

No one needs to be given a voice. What's usually missing is space, listening and the power to be heard.

Who decides what gets told, how it's told, and what's left out?

People are not a narrative resource or an audience to be moved in a direction. They are rights-holders and agents of change. Transformative communication creates the conditions for them to take part in the story, the decisions and the outcomes — with informed consent, context and care.

framework

Código de Conducta

by Coordinadora de ONGD

The Spanish benchmark against paternalistic imagery and 'speaking for': dignity, not pity.

ConsultES
guide

Recomanacions per una comunicació transformadora

by Lafede.cat

Seventeen recommendations for communicating from your transformation goals, not from easy impact.

ReadPDFCA
guide

Manual de comunicació

by EnxarxadESS

A free, practical manual written from within the social economy: participatory, values-based communication.

ReadPDFCA
guide

Putting the People in the Pictures First

by Bond · 2024

Anti-racist criteria for producing images and stories with consent: the people portrayed as collaborators in the communication, not as material.

Consult
case

Las Kellys

self-organised hotel room cleaners

'The woman who cleans' stops being invisible and becomes a subject: workers who represent themselves, name themselves, and write their own law. From audience to protagonist.

Find outES
03 · shift in perspective

From persuasion to advocacy.

No narrative is neutral: every way of explaining a problem makes some responses more thinkable and others less.

Does your story only seek a reaction, or does it also help people understand the causes and imagine alternatives?

Advocacy doesn't mean giving up on emotion or persuasion. It means doing so without manipulating: connecting experience, data and context; showing the structural causes; and opening up paths to action. Narratives aren't a wrapper around social change. They're part of it.

guide

Cambiemos el cuento

by Quepo · Oxfam Intermón · Lafede · UJI

The third sector's reference guide on narrative change, from the social economy: hegemonic vs. dissident narratives, narrative and power, and a decolonial communication toolkit.

Explore the guideES
guide

Narrativas del amor

by Fundación porCausa

Replacing both the frame of fear and the frame of pity with the frame of what unites us: narratives that start from community, not from threat or charity.

ConsultES
framework

Framing Fundamentals

by FrameWorks Institute

The science of framing: how you frame a problem shapes how people think about it.

Read
framework

Narrative Change: Starting Strategically

by FrameWorks Institute · 2025

The difference between changing the narrative and 'communicating better': how to approach narrative change strategically and for the long term.

Read
guide

The Common Cause Handbook

by PIRC · Common Cause Foundation

Values and frames for campaigns: mobilising from intrinsic values, not self-interest.

Read
guide

Un cambio narrativo para ampliar la conversación política

by LatFem · 2024

Framing and narratives from Southern feminism: widen the conversation, don't win the argument. Fresh and situated beyond the Anglo canon.

ConsultES
tool

Estratègia BCN Antirumors

by Barcelona City Council

Dismantling rumours with data, conversation and community work, not emotional appeals. A model later replicated by the Council of Europe.

Find outCA
guide

Manual de campañas para la transformación social

by ONGAWA

The how of advocacy: designing, running and evaluating a mobilisation campaign.

ReadPDFES
reading

Atlas de la Polarización 2025

by More in Common España

The disarming fact: the first layer of polarisation is perceived, not real. A basis for building narratives of encounter instead of trenches.

ReadPDFES
guide

Guia d'estil sobre salut mental

by Obertament

Reporting on mental health from rights and the first person, without stigma or sensationalism.

ConsultCA
case

PAH — Plataforma d'Afectats per la Hipoteca

movement of those affected

From individual shame ('you didn't know') to collective right ('it's not a crisis, it's a scam'): the reframing that turned thousands of private cases into a public cause, with those affected as protagonists.

Find outES
case

Sindicat de Llogateres

people who rent

They explicitly reject a 'paternalistic' tone and victimhood: they communicate collective power and victories, not vulnerability. Advocacy to reverse the balance of power.

Find outCA
case

IrídiaFest

Centre Irídia

Culture as a space for advocacy: art and human rights against the culture of hate, with proceeds funding support for victims of institutional violence.

Find out

And, for narrative power at scale, two Latin American platforms: Puentes (narrative infrastructure for social-justice movements) and El Inspiratorio (its training school).

04 · shift in perspective

From counting impact to understanding change.

Clicks can be counted. Cultural change is observed, interpreted, and takes time.

What signs would tell you a narrative is starting to shift, beyond the reach of a single piece?

Measuring transformative communication isn't about giving up counting, but about knowing what's worth counting and what can only be understood by combining indicators, listening and time. Reach can be useful, but on its own it doesn't tell you whether the frames, conversations, practices or decisions have changed.

featured · conversation series

Comunicació. Cinema. Compromís.

Quepo · 6 conversations · 2025 · in Catalan

Six in-depth conversations on transformative communication with those who think the field: Eloísa Nos (UJI, the mother of the 'cultural efficacy' concept), Simona Levi (Xnet), Eileen Truax (migration and narratives), Víctor Sampedro, Montse Santolino… To watch and listen, not just read.

framework

Comunicació transformadora — eficàcia i eficiència cultural

by Lafede.cat

The origin of the concept: measuring communication by its capacity to shift imaginaries, not by reach.

ConsultCA
guide

Measuring Narrative Change

by ORS Impact

How to translate 'changing the narrative' into observable signals, without falling into vanity metrics.

Consult
reading

A Four-Part Framework for Measuring Narrative Change

by SSIR

Four layers for measuring narrative change: from message all the way to culture and structures.

Read
05 · shift in perspective

From proprietary platforms to technological sovereignty.

Channels make decisions too: about what's seen, what data is collected and who we depend on.

Is the infrastructure you use consistent with the rights and bonds you want to defend?

Communicating from your values also means looking at the tools. It isn't always possible to leave the big platforms, but you can reduce dependencies, reclaim your own channels and make conscious choices about privacy, accessibility, environmental footprint and free software.

case

Comunicació més enllà de l'algoritme

CoopCamp · write-up

Communicating the social economy without submitting to the algorithm: the write-up of the event, with federated-network and proximity-channel alternatives.

ReadPDFCA
organisation

Pangea

ethical, solidarity-based internet

Hosting, email and domains for organisations, on free software and 'zero-km' servers. Since 1993.

VisitCA
organisation

Som Connexió

cooperative phone & internet

Who owns the cable and the SIM is also a political choice: a not-for-profit cooperative for ethical phone and internet.

VisitCA
tool

CommonsCloud

femProcomuns

The cooperative cloud: Nextcloud, email, forms and video calls. And you're a member-owner, not a product.

Visit
tool

Dégooglisons Internet

Framasoft

The directory for detoxing from Big Tech, with proven free alternatives (PeerTube, Mobilizon…).

Explore
tool

Mastodon

Fediverse

A decentralised network: instead of a single commercial algorithm governing the whole conversation, each server is autonomous and talks to the rest.

Find out
tool

listmonk

free newsletters

A free, self-hostable newsletter manager: a channel of your own, with no middleman between you and the people who want to read you.

Find out
tool

Matomo

web analytics

Open, self-hostable analytics: understand how you're read without handing over your readers' data.

Find out
guide

Autodefensa digital feminista

by Donestech

Online gender-based violence as a structural problem, not 'misuse': tools and criteria to understand and counter it, with care at the centre. Bilingual.

ConsultES
reading

El kit de la lucha en internet

by Marga Padilla

A foundational Spanish-language text on network autonomy and cyber-activism, written by a Sindominio hacker. The genealogy of technological sovereignty.

ReadES
framework

Sustainable Web Design

by SWDM

Coherence is environmental too: how to estimate and reduce the carbon footprint of what you publish.

Consult
guide

Web Accessibility Initiative (WAI)

by W3C

Accessibility isn't a technical finish: it's a condition of the right to communicate. Standards and resources to make it possible.

Consult

And, as the movement's framework and community: Xnet (digital rights and data sovereignty), SobTec (the technological sovereignty congress) and Colectic (technology for social transformation, with an educational angle).

06 · shift in perspective

From competing to cooperating in networks.

When knowledge circulates and alliances are cared for, the capacity to transform grows.

What could you share or build with other organisations that you couldn't sustain alone?

No organisation transforms a system on its own. Cooperating isn't just adding logos: it's sharing resources, judgment and decision-making power; acknowledging conflicts; and taking the time to care for the agreements that make collective action possible.

organisation

Quepo

communication cooperative for social change

The cooperative model applied to the craft: communication as strategy, community and mobilisation, not marketing.

VisitCA
case

CoopMèdia

cooperative media network

Cooperative media outlets sharing infrastructure and capacity for action to strengthen communication as a commons.

Find outCA
organisation

EnxarxadESS — Escola de comunicació

L'Enxarxada SCCL

Training, a manual and support for organisations without a communication department. Mutual aid turned into a school.

VisitCA
node · community

XES — Sectorial de Comunicació

Xarxa d'Economia Solidària

The node where communicators in the social economy share judgment and strategy instead of competing.

VisitCA
case

FESC — Fira d'Economia Solidària de Catalunya

Xarxa d'Economia Solidària

The solidarity economy making itself visible and communicating itself, in common: a fair that is both showcase and act of collective communication.

Find outCA
roots of the thinking

Where it all comes from.

Communication for social change has a plural genealogy, with a decisive contribution from Latin American thought. Freire, Beltrán, Kaplún, Alfaro and Martín-Barbero questioned the idea of communicating as one-way transmission, and put dialogue, participation and communities' capacity to make meaning and transform reality at the centre. The path this page traces doesn't begin here; without these roots it would be incomplete.

reading

¿Extensión o comunicación?

by Paulo Freire

The founding distinction: to communicate is not to extend knowledge in one direction (extension), but to hold dialogue.

DetailsES
reading

Adiós a Aristóteles: la comunicación horizontal

by Luis Ramiro Beltrán

The manifesto of horizontal communication: access, dialogue and participation as a right, against the vertical sender→receiver model.

ReadES
reading

Una pedagogía de la comunicación

by Mario Kaplún

Latin American popular communication: communicating is a shared process, not an effect you produce.

DetailsES
reading

Una comunicación para otro desarrollo

by Rosa María Alfaro

Communication as relationship, not as media, in the service of 'another development'. An essential voice from Calandria (Peru).

ReadPDFES
reference

De los medios a las mediaciones

by Jesús Martín-Barbero

The turn that shifts the gaze from media (devices) to mediations: culture, everyday life, popular reception.

DetailsES
reading

Antología de Comunicación para el Cambio Social

by Gumucio-Dagron & Tufte (eds.)

An extensive anthology gathering the field's written memory, from its roots to contemporary debates.

DetailsES
reading

Making Waves

by Alfonso Gumucio Dagron · Rockefeller

Fifty cases of participatory communication from around the world; a report that helped consolidate the field.

Consult
reference

comunicambio

Universitat Jaume I

The author's own academic lineage: communication, civil society and social change from a culture of peace.

Find outES
organisation

CIESPAL · Chasqui

Quito, since 1959

The historic centre of Latin American communication thought and its journal, Chasqui.

VisitES
organisation

AMARC

community radio

The worldwide community radio movement: the right to communicate, on air.

VisitES
organisation

ALER

educational radio

Educational radio and popular communication in Latin America, a direct heir to Freire and Kaplún.

VisitES
organisation

The Communication Initiative

global knowledge network

The living, widely cited hub for communication for development and social change.

Visit

Shared knowledge has no full stop. It grows when we test practices, revisit frames and share what we learn.

If you know a resource that should be here, I'd love to read it. And if any of these shifts touches a conversation your organisation has been putting off, we can talk.

Links checked in July 2026.